Responsible Gaming
Introduction
At BetMGM, we're committed to promoting responsible gaming. Gambling should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. If you're under the legal age, please do not attempt to register or gamble. Parents and guardians: if you're concerned about a young person's online activity, please take steps to restrict their access.
Warning Signs of Problem Gambling
Gambling should remain fun. Please be aware of these warning signs and seek help if you notice them in yourself or others:
- Chasing losses by gambling more money to recover what you've lost
- Gambling with money needed for essential expenses (rent, bills, food)
- Hiding gambling activities or lying about the amount of time spent gambling
- Feeling restless or irritable when trying to reduce gambling
- Gambling to escape problems, stress, anxiety, or depression
- Borrowing money to fund gambling activities
- Neglecting family, work, or other responsibilities due to gambling
- Failed attempts to cut back or stop gambling
- Risking important relationships, opportunities, or careers due to gambling
Self-Help Tools
BetMGM and the industry provide several tools to help you maintain control:
- Deposit Limits: Set a maximum amount you're willing to deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Establish a maximum amount you're prepared to lose in a given timeframe
- Reality Checks: Receive periodic reminders of how long you've been gambling and how much you've spent
- Time-Outs: Take a break from gambling for a set period without closing your account
- Self-Exclusion: Close your account and exclude yourself from accessing gambling services for an extended period
Speak with our customer support team to activate any of these tools, or adjust them at any time through your account settings.
Support Organizations
If you're struggling with gambling, professional help is available. The following organisations provide free, confidential support:
United Kingdom
- GamCare – Free counselling and support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop – National self-exclusion scheme
www.gamstop.co.uk
Allows you to self-exclude from all UK-regulated gambling operators - Gamblers Anonymous – Peer support meetings
Telephone: 020 7384 3060
International Support
- Australia – Gambling Help Online
www.gamblinghelponline.org.au - Canada – Responsible Gambling Council
www.responsiblegambling.org - United States – National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 (free, confidential, 24/7) - Germany – Bundeszentrale für gesundheitliche Aufklärung (BZgA)
Telephone: 0800 1372700 (free helpline)
Call to Action
If you think you may have a gambling problem, please reach out for help today. Problem gambling is a real condition, and support is available. You are not alone, and seeking help is a sign of strength.
Contact one of the organisations above, speak with a trusted friend or family member, or visit your GP. Early intervention makes a significant difference.
Remember: gambling should only ever be entertainment. If it stops being fun, it's time to take action.